Below are the leasing and cancellation terms of Hannikkala Holiday Houses; the terms become binding on both parties once the customer has paid the reservation fee referred to herein by the due date.

Fee
For reservations of 1–3 days the reservation fee is 100% of the total amount. For reservations exceeding 3 days the reservation fee is 20% of the total amount, with payment of the remaining sum 30 days prior to the arrival date. If the reservation is made later than 30 days prior to the start of the lease period, the full rent must be paid without delay.

Customer’s right to cancellation
In the event of cancellation the reservation fee paid shall be withheld as the cancellation fee.
If the cancellation takes place no later than 30 days prior to intended arrival, the reservation fee paid shall be withheld as the cancellation fee. In the event of acute and severe illness, accident or death befalling the customer or a close relative living in the same household, the customer shall be entitled to a refund of the rent, less the reservation fee, for cancellations taking place later than 30 days prior to the lease start date. In such cases a medical certificate is required. Cancellations after arrival shall not entitle the customer to a refund.

Hannikkala Holiday Houses’ right to cancellation
Hannikkala Holiday Houses shall be entitled to cancel the agreement if the customer fails to pay the reservation fee or the rent by the due date.

In the event of force majeure the customer shall be entitled to receive a full refund.

The stay at the cabin
The rent includes free use of the cabin. The price includes furniture, tableware, blankets and pillows, a rowing boat and firewood. All linen must be brought by the customer. The customer is responsible for cleaning the cabin during and at the end of the lease period.
If the customer checks out without cleaning the cabin, a cleaning fee shall be charged in accordance with the price list. Smoking is prohibited inside the cabin. The cabin is available to the customer from 3 p.m. on the arrival date to 12 noon on the checkout date.

Compensation for damages
The customer is responsible for reporting and compensating any damages caused to the cabin and movable property by the customer.

Number of guests
The cabin is only available to the number of people for which the reservation was made. Additional overnight guests must be agreed separately.

Complaints
Any complaints regarding the holiday house must be made directly to the lessor without delay.

WELCOME TO HANNIKKALA HOLIDAY HOUSES!